Upgrading Dongle

Ensure that the Smart Dongle to be upgraded is inserted into a running inverter. Wait for more than 2 minutes, remove the Smart Dongle, and connect the WLAN module, Bluetooth module, or USB data cable to the inverter. Perform this step if communication with the inverter over a WLAN module, Bluetooth module, or USB data cable is required. How-to Upgrade a Dongle/Softlock - Qastor 3.0 If your Qastor program has informed you that your license is about to expire, you will need to contact QPS. Our Sales Department will check whether you have paid your annual 'Support and Maintenance' fee and will send you a renewed license code.

Upgrade Process Instructions:

Online upgrade function, experience the latest version at any time, with better working performance of the product. Autokit.apk/app and dongle support online upgrades to achieve better work performance. Upgrading to Hauptwerk VI from version 4 or earlier. Follow these steps to use the trial version of Hauptwerk VI and/or upgrade to Hauptwerk VI. The previous Hauptwerk USB key (dongle) is no longer used from Hauptwerk V onward. Step 1: Create a free iLok account. Upgrade method: Enter Autokit Settings, click 'Recheck updates', Select 'Software version' to update firstly (don't plug the dongle) Click 'Box upgrade' to update 'Box version' (plug the dongle).

NOTE: Users running ETCnomad on macOS will not be able to upgrade their dongle. The dongle must be plugged into a Windows PC to be upgraded.

step 1) Connect a USB keyboard to the console. This is required to enter the upgrade code.
step 2) Go to the system shell.

  1. If you are currently running the Eos software, double-tap the [Displays] key to open up the browser, then double click on Exit.
  2. If you are currently rebooting the console, you can reach the shell by clicking on the 'Launching in …' countdown box.

step 3) Select {Settings} from the main shell menu.
step 4) Select {Maintenance} This is on the RIGHT hand side of the screen.
step 5) Select {Upgrade Console} on the LEFT hand side of the screen. If you are running ETCnomad on PC, click on {Upgrade Dongle...} instead.

NOTE: This window will display the Console ID that is needed for ETC to generate the upgrade code.

step 6) Enter your upgrade code into the field provided and select {Upgrade}.
step 7) An alert window will appear to acknowledge the successful upgrade and new output capacity. Select {OK} in this window to close.
step 8) Close the 'Upgrade Utility' window by pressing {Close}.
step 9) Select {Accept} at the bottom of the 'Maintenance' window to exit back to the shell.

The upgrade process is now complete.

What can my eos console be upgraded to?

Upgrade Dongle Firmware Infinity

There are several references below to 'UCB' regarding Gio, Eos Ti, Cobal, and some RPUs. 'Original' or 'pre-UCB' console upgrades are limited. See here for more information.

ConsoleOperating SystemBaseUnlocked
Eos ClassicWindows XPe4K8K
Eos RPUWindows XPe4K8K
IONWindows XPe1K3K
ION RPUWindows XPe2K3K
GIO (Original)Windows 7e4K12K
RPU3 (Original)Windows 7e4K12K
TI (Original)Windows 7e4K16K
TI (UCB)Windows 7e4K24K
GIO (UCB)Windows 7e4K24K
RPU3 (Aaeon)Windows 7e4K24K
GIO @5Windows 7e4K24K
ION (Aaeon)Windows 7e1K6K
ION RPU (Aaeon)Windows 7e2K6K
ION XeWindows 7e2K12K
ION Xe RPUWindows 7e2K12K
Puck (Original)Windows 7e1K (1)2K
Puck (Gigabyte)Windows 7e1K (1)6K
ETCNomad1K (1)6K
Infinity

(1) from Eos software version 2.9.0 - see the ETCnomad output count article for details

If your Qastor program has informed you that your license is about to expire, you will need to contact QPS.
Our Sales Department will check whether you have paid your annual 'Support and Maintenance' fee and will send you a renewed license code.

Upgrading

The license code needs to be entered in either the License Manager or in the HASP Loader.

The License Manager can normally be found in the Common Files folder of your C-drive, where it can be accessed by other programs as well.
The HASP loader is still delivered with any new Qastor version and can be accessed from your desktop.

Usually the License Manager is installed here: C:Program FilesCommon FilesQPSLicense-Manager

  • Start the executable license-manager.exe

The following screen will open:


Depending on the license you hold, select what you would like to upgrade:

Upgrade Dongle Firmware Infinity

    • Press the 'Upgrade Dongle' button

Upgrade Dogecoin Core

The Upgrade Code dialog will appear.
The code generated by QPS is delivered in an XML file.

  • Press 'Load XML File' to browse for it
    • Opening the XML File will automatically transfer the code to this window
    • Press 'OK' and the license will be activated immediately

A message will appear when the upgrade was carried out successfully:


Press 'OK' to close this message window

    • Press 'Close' in the License Manager

Now you can start up Qastor.


Trouble upgrading

Should you find that your dongle is not recognized by Qastor, please visit this page on our website: Dongle Issues.

Small Qastor dongle

Mini Qastor dongles

    • Press the 'Add Activation Code' button

The Add Softlock dialog will appear.
The code generated by QPS is delivered in an XML file.

  • Press 'Load XML File' to browse for it
    • Opening the XML File will automatically transfer the code to this window
    • Press 'OK' and the license will be activated immediately

A message will appear when the installation was carried out successfully:
Or, when another Softlock is still active, a warning will be shown.

Press 'OK' to close this message window

  • Press 'Close' in the License Manager

Now you can start up Qastor.


  • Press the 'Update Softlocks' button

The license will start updating immediately.
A message will appear when the installation was carried out successfully:

Press 'OK' to close this message window

  • Press 'Close' in the License Manager

Now you can start up Qastor.

  1. Install the correct Qastor version
  2. Start up the HASP Loader from your desktop, where the shortcut is automatically placed during installation
  3. Press “Softlock”
    A new window will open to enter your soflock code:
    (This example shows two licenses already; when installing a softlock for the first time the lower pane will be empty.)
  4. You can copy/paste the softlock code from the *.xml file in the upper pane and press “Add”
    If the code is accepted it will be visible in the lower pane.

To de-activate the softlock license press “Remove”.

To renew license details of an existing license code press 'Refresh license' to make these changes active immediately (Internet connection required).

5. The HASP Loader now shows the license details

Close the HASP Loader and start up Qastor.

Note

If you are unable to start Qastor after an expiration of the license:

  • Open the HASP Loader directly with the softlock option via a CMD prompt window
  • Open CMD prompt in Windows
  • Go to C:Program Files(x86)Common FilesQPSHasploader3.1
  • Start hasploader.exe with /s as option

HASP Loader

Using the HASP Loader directly from Windows File Explorer to install a softlock license will not work:

C:Program Files (x86)Common FilesQPSHaspLoader3.1 will NOT provide the softlock options now, this is done to be compliant with other QPS software.

Upon installation of Qastor the HASP Loader is installed as well, with a shortcut on the desktop.
This shortcut leads to the HASP Loader version which does contain the option to install a softlock license.


Offline Activation

Please contact QPS for 'Offline Activation' options if ever needed.

This option will only be offered in exceptional cases.

An Offline Activation code will only be supplied for a limited time, approximately 1 year, or for the time the license is valid.

In the event of limited internet connectivity Offline Activation can be performed by clicking the Offline Activation button.
After selecting Generate Request... you will be required to enter your QPS supplied Softlock Product Key which will generate an XML formatted machine fingerprint that must be provided to QPS.
QPS will then provide an XML formatted activation string that can be applied using the Apply Response... option of the Offline Activation button.